Support Center
How Can We Help?
Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
Click on 'Sign In' in the navigation, then select 'Forgot Password'. Enter your email address and we'll send you a link to reset your password.
First, try running the launcher as Administrator. If that doesn't work, check if your antivirus is blocking the application. You can also try reinstalling the launcher from our download page.
After signing into the launcher, browse the game library and click 'Download' on any game. The game will be downloaded and installed automatically.
ScrollPlay games stay connected to our servers so viewer gifts sync in real time during your stream. That means a constant internet connection is required to play.
The ScrollPlay launcher is free to download and use. Individual games may be free or premium depending on the developer's choice.
Still Need Help?
Join our Discord community — it's the fastest way to reach us and get support directly from the team and other streamers.
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Get real-time help, report issues, share feedback, and connect with the community.
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